Effective Date: 01-01-2026
These Terms govern the use of the GA Realtors platform operated by GA Realtors Ltd.
By accessing or using GA Realtors, you agree to these Terms.
1. Platform Description
GA Realtors is a SaaS platform enabling businesses to communicate with customers using the Meta WhatsApp Cloud API, CRM, automation, and analytics tools. The platform operates on:
- Subscription plans
- Prepaid message credits
- Meta pass-through charges
2. User Obligations
Users must:
- Comply with all applicable laws
- Follow WhatsApp Business Policy and Meta Terms
- Obtain explicit opt-in consent before messaging
- Maintain records of consent
- Use only approved templates
- Not send unsolicited or promotional spam
3. Prohibited Use
Users shall not:
- Send spam or misleading messages
- Impersonate any entity
- Promote illegal products
- Use scraped numbers
- Violate Meta policies
- Upload malicious content
4. Billing & Credits
- Messages require prepaid credits
- Meta conversation charges are pass-through
- No refunds for consumed credits
- Pricing may change with Meta rates
- Disputes must be raised within 7 days
5. Service Levels
- Platform provided on best-effort basis
- Delivery depends on Meta services
- No guarantee of message delivery or timing
- Maintenance windows may occur
6. Suspension & Termination
We may suspend accounts for: Policy violations, Spam complaints, Non-payment, Legal requirements. Termination may occur without refund for violations.
7. Data Responsibility
- Users own their data
- Platform processes data on behalf of users
- Data shared with Meta Platforms Inc for delivery
- Users are controllers of recipient data
8. Intellectual Property
GA Realtors software remains property of GA Realtors Ltd. Users may not reverse engineer or resell.
9. Limitation of Liability
GA Realtors Ltd is not liable for: indirect losses, business interruption, Meta service disruptions, user policy violations. Total liability limited to last 1 month fees.
10. Indemnity
User agrees to indemnify GA Realtors Ltd against: spam claims, consent violations, illegal content, Meta penalties.
11. Changes
Terms may be updated with notice on website.
12. Contact
pindoliyakishan@gmail.com