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Privacy Policy

GA Realtors Ltd (“we”, “our”, “us”) operates the GA Realtors platform.

Email: pindoliyakishan@gmail.com

We are committed to protecting personal data and complying with applicable privacy laws.

1. Information We Collect

We may collect and process:

  • Business contact information (name, phone, email)
  • WhatsApp phone numbers and messaging identifiers
  • Message metadata (timestamps, delivery status)
  • Template and campaign data
  • Device and usage logs
  • Business portfolio and WABA identifiers
  • Billing and transaction information
  • Cookies and analytics data

2. Purpose of Processing

Data is used to:

  • Deliver WhatsApp messages via Meta Cloud API
  • Manage templates and campaigns
  • Provide CRM and automation features
  • Generate analytics and reports
  • Billing and credit management
  • Prevent spam and abuse
  • Technical support and troubleshooting

3. WhatsApp & Meta Integration

GA Realtors uses Meta’s official WhatsApp Cloud API. Data necessary for message delivery is shared with Meta Platforms Inc in accordance with Meta’s terms. Messages are sent only to opted-in users. We do not send unsolicited communication.

4. Data Protection

  • Data is stored on secure servers
  • Access is role-based and audited
  • Encryption in transit and at rest
  • Regular security monitoring
  • No sale or rental of personal data

5. Retention

  • Message logs: up to 24 months
  • Billing data: 5 years (legal requirement)
  • Deleted accounts: within 30 days

6. User Rights

Users may request:

  • Access to their data
  • Correction
  • Deletion
  • Restriction of processing
  • Withdraw consent

Requests: pindoliyakishan@gmail.com

7. Opt-Out

Users can stop WhatsApp messages by:

  • Replying STOP
  • Contacting the business
  • Emailing pindoliyakishan@gmail.com

8. Third Parties

We use trusted providers (Meta Platforms, Payment processors, Analytics tools) solely to operate platform services.

9. Cookies

Our website uses cookies for authentication, analytics, and platform functionality.

10. Children

Service is not intended for users under 18.

11. Changes

Policy may be updated. Continued use implies acceptance.

12. Contact

Privacy Officer
GA Realtors Ltd
pindoliyakishan@gmail.com